Grozip is a complete package! It's time to empower your online business with powerful features and trusted customers and delivery services !
Grozip is a premier online convenience store with services across India. For us, the customer always comes first! Since Jan 2016, we have aimed to revolutionize the grocery shopping experience with a single minded focus to make each step of the shopping process - from our website to the customer's home - as delightful as we can. Our shelves are stacked with over 5,000 products and we keep introducing new products under our wide array of categories.
About US:
Grozip is a technology focused on-demand hyper local delivery company facilitating B2B and B2C delivery in major cities of India. We focus on creating a value proposition for small and medium vendors and customers to solve their delivery hassles using technology. We operate as a marketplace model and onboard small and medium businesses to our technology platform to increase their sales and help them reach more customers. We deliver happiness and connect families together across geographic areas.
“You ask, we deliver” is our tagline.
If you want to add your store online, call us at 7735444555 or add your information here https://admin.grozip.in/store/apply
At Grozip, Engineers Are Building an International Logistics Platform:
At its core , Grozip is a technology company. We are working to solve last-mile logistics by allowing local merchants to outsource delivery. We work with merchants in your community to deliver items from local stores directly to your door. Right now we are focused on groceries, farm to fork & food, but we plan to move into other spaces in the near future. We also work with a fleet of contractors who use our intelligent software to deliver goods efficiently and cheaply.
We're serving a three-sided market, and we provide a different value to each side. For merchants, Grozip provides a way to deliver goods and a new channel to acquire customers. For consumers, it's a way to discover new shops in your neighborhood and it's a huge time-saver, if you're a busy parent, for example, it means spending more time with your family. For Grozippers, we provide flexible work and meaningful pay.
Why should I refer my friend?
Shopping at Grozip brings you a plethora on benefits - delivery times ranging from 9 am - 9 pm, multiple modes of payment, a wide variety of products at one place, a hassle free return policy and so many more! Don't you want to share these? Oh and you get 200 Reward Points in your account each time your referee completes their first order! It's a win-win situation. Recommend Grozip to your friends today & help them save some time, money & effort.
How can I refer my friend?
All you need to do is login, select the Refer a Friend option and enter your friends name & email ID. We take care of the rest. To make it easier for you, we also give you the option to refer your friends each time you complete an order.
How do I pay for my order?
You can pay using any one of the available methods : Cash on Delivery Credit/Debit cards Net Banking Grozip Funds Paytm Wallet Razorpay PayUMoney Instamojo
Is it safe to shop using online payment methods on Grozip?
We support all major Debit and Credit cards, Net Banking with of major Banks in India.We have taken necessary precautions and measures to provide you a safe and secure online transaction. Our checkout page is protected with SSL encryption, which means you are connected to our site privately via a secured and encrypted connection which protects you from any type of frauds, identity thefts, hacking attacks. All pages on our site that involve entering or querying sensitive user credentials or any kind of sensitive information are also encrypted with strong SSL encryption.
How do I use my Reward Points?
Use your points by entering the amount you wish to redeem in the Reward Points tab on the Payment page while checking out (1 Reward Point = Rs. 1). This amount deduction will reflect in your bill and the balance can be paid by your mode of choice (credit card/debit card/net banking/ cash/card on delivery). You will not receive new Reward Points for the purchase where they have been redeemed.
How do I use an eCoupon?
If you have a valid eCoupon, enter the coupon code in the eCoupon tab on the Payment page while checking out. If the coupon is invalid, an error message will display. This may be due to an incorrect code, coupon no longer being applicable or your order not meeting the coupon criteria. Once you have checked these 3 things, in case you are still facing an issue, you can reach out to Customer Service on +91 7735444555 or support@grozip.com . If the coupon is valid, cart amount/details will update automatically.
How can I cancel my whole order?
We have a “No questions asked return and refund policy”. If you find the product quality below your expectations at the time of delivery then you can return the product and get the refund within 24 hours. For packaged products if you find the quality below your desirability, please return it to the delivery guy & inform us within one hour after delivery, we will make necessary return/refund/exchange arrangements for you. Please return the dissatisfied products to the delivery guy to initiate a cashback. If order is paid using debit/credit card, Netbanking, or Digital Funds then we will immediately initiate a refund and you will get the confirmation notification via your registered Email/SMS. It will take 4 bank working days to credit money in your account. Thank you for shopping with us.
What do I do if an item I receive is defective (broken/leaking/expired)?
We have a “No questions asked return and refund policy”. If you find the product quality below your expectations at the time of delivery then you can return the product and get the refund within 24 hours. For packaged products if you find the quality below your desirability, please return it to the delivery guy & inform us within one hour after delivery, we will make necessary return/refund/exchange arrangements for you. Please return the dissatisfied products to the delivery guy to initiate a cashback. If order is paid using debit/credit card, Netbanking, or Digital Funds then we will immediately initiate a refund and you will get the confirmation notification via your registered Email/SMS. It will take 4 working days to credit money in your account. Thank you for shopping with us.
What about the products we want but can’t find on Grozip?
We are constantly growing & improving, adding products on a daily basis. If you think there is something we should add to our aisles, all you need to do is use our Suggest A Product feature and we will try to make it available to you in no time! Can't find it? Get in touch with our Customer Service team on +91 7735444555 or support@grozip.com and they will help you out.
